Policies and FAQs
PROCESSING ORDERS
Please allow 3-4 business days for orders to be ready after purchase.
Any orders submitted on the weekend (Friday, Saturday and Sunday) will be shipped on Monday.
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LOCAL PICK UP
We offer local pick up at The Maker's Hub in Oshawa, which is a centralized location at 1200 Phillip Murray Ave. If you have selected Local Pick up at check out, you will receive an email from The Maker's Hub once your order is ready and at the location, at which time you can pick up from there at your convenience. Pick up hours are subject to The Maker's Hub availability which will be laid out with the pick up details.
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REFUND POLICY
Please message within 5 days of receiving your order for any refunds and or exchange of product. Items must be returned unused and in the same condition you received it. Purchaser is responsible for returning the item and cost involved for the return, if any.
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Feel free to send an email to sales@phawsboutique.com.